In my world, one recurring conversation of 2022 was about “quiet quitting.” That is, professionals complaining that others around them – managers, peers, direct reports, et al – were simply going about their business in an unenthusiastic, task-oriented, “I don’t really care about this” manner. There seemed to be a general lack of interest, passion, […]
Month: December 2022
The Gift of Gab
I just had the most delightful encounter. While sitting doing some work on the patio of my favorite coffee shop, I ran into the couple who owns the local bookstore. I’ve met them before, but we don’t know one another well. It didn’t matter. While Vivian was on the phone, Roger eagerly engaged me in […]
Go the Extra Mile.
Maybe it’s age, maybe it’s irrationally high expectations, maybe it’s just general grumpiness, but I have noticed in myself an increasing irritation with poor service. And, it seems to be getting worse. Not just my irritation, but the preponderance of crummy service. With that in mind, imagine my bliss when the opposite holds true. When […]