“Connectedness Magnifies Emotion” and Other Lessons Learned at #BizToolkit15

Last Friday, in partnership with MidAmerica Nazarene University, the Olathe Chamber of Commerce and the Olathe Public Library, I was the proud host of the 2nd Annual Business Toolkit Workshop – another in a series of events targeted to business professionals in for-profit, not-for-profit, academic and governmental organizations interested in gaining more customers, building brand loyalty, […]

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Register Now: 2nd Annual Business Toolkit Workshop is October 16th!

Just a reminder… if you are in the Kansas City Metro area, the 2nd Annual Business Toolkit Workshop: “Communication Through Design:  Design.  Inspiration.  Motivation,” is just 10 days away!  If you haven’t already signed up for this year’s event, do so now.  We have an amazing line up of speakers and panelists – experts from […]

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Join Me! Communication Through Design

Why do some customers wait in line for 24 hours to buy the latest version of a certain high tech device? Why is the prospect of visiting certain business storefronts so exciting, while patronizing other retailers feels like punishment? How do certain companies and public venues create an atmosphere that encourages customers to visit frequently […]

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